8/10 – Gut
Tanesha A.
22. Apr. 2024
Gut: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in und Kommunikation
Sweet 16
The outside was a little ify. It is a old abandoned house right next to it. But once we got inside the house. It was beautiful. The decorations and the color of the furniture was perfect. The beds were very comfortable. Everything was so clean. I would have rated the whole experience a 10. Because the location was perfect and close to everything.
My only problem was the host. I am use to booking with VBRO. And every host always send the code to get in at least 1 day early. I made it halfway to New Orleans. And realized the host didn't send us a code to get in. I contacted him and he assured me. That he will send me the code 1 hr before check in, which is 3pm. I waited and I messaged him back again. He would only send short messages, and still not the code. I ended up calling Vbro customer service. They contacted the host. And the host said he was driving the reason he didn't send the code. It made me feel uneasy. Because i didn't want to be in New Orleans with teenagers. And not have a place to stay. Or we having to stand outside of a unfamiliar place. The communication need to be better, and I suggest giving the code a day earlier, or early that morning prior to arriving, way before check-in. And a bigger fryer pan. Other than that it was perfect. It was clean clean clean and it smell very nice.
Tanesha A.
Aufenthalt von 2 Nächten im April 2024
