2/10 – Ungenügend
Verifizierter Reisender
17. Apr. 2024
Gut: Check-in und Lage
Verbesserungswürdig: Sauberkeit, Kommunikation und Genauigkeit des Onlineauftritts
Good old fashion Catfish
This space should not be rented.
( Catfish)
We arrived approximately between 12:00 a.m. and 1:00 a.m. to the space. I tried to use the shower and the Handel /flange or decorative plate fell off.
(We contacted the owner/ manger Saturday and where told Sunday for a maintenance person to come and fix the space. ) on the 3rd day of a 4 day stay.
The shower had soap and hair sitting on the wall and in the drain.
The shower was cracked with caulking peeling.
It was an older space and slightly run down this isn't the problem.
The space was not clean.
The couch appeared to be stained with urine. The curtain rod was hanging and appeared to be broken.
We contacted the manager and discussed our concerns and without the shower being fixed in a timely manner we were going to have to find a place to shower for 3 days out of a 4-day trip.
This is unacceptable. We requested a refund we had to leave the space and get a hotel and we asked for 50% refund to compensate us for our loss.
We also said that we were going to post about our experience and give context to Future renters. After this encounter they stopped replying and would not help us. We had to vacate the space and this affected the outcome of our vacation.
This is a catfish experience and this rental property should not be on your website if so it should have the pictures that are real included instead of Photoshopped images.
I have attached all the images that we took and presented to the owner/property Manager
Verifizierter Reisender
Aufenthalt von 3 Nächten im April 2024
