2/10 – Ungenügend
Marra F., Helotes, TX
19. Dez. 2023
Gut: Check-in
Verbesserungswürdig: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Disappointed
This property is great…if you are a recent college grad who still hasn’t figured out how to clean up after yourself and can look past dirt and grime, this place is for you! Strongly recommend bringing flip flops to walk around the bedrooms unless you like randomly sticking to the uncleaned floors. The downstairs isn’t terrible, but once you walk up the uneven steps to the bedrooms, you have entered what can only be described as a leftover party scene. Dirt and goo have been left on the floors, intentionally overlooked as upon first blush they could look like the floor pattern….except they are not. I was told by the property manager that the cleaning crew claimed they were wood glue spots and they didn’t want to stick up the place using GooGone to remove it. Now, I’m not sure what is different about GooGone in Louisiana, but the smell is orange everywhere else and definitely not offensive to the nose. I sent a video to the manager of me removing the filth with Clorox and a paper towel, but he stood by the cleaner’s claim. Now, they can say what they want about the floors, but they left an empty pill bottle and a dirty sock under the edge of a bed, so that leads me to believe they don’t even really look that closely at the floor. Beyond that, there are layers of spilt beverages under the beds, dust bunnies along the floor boards that are the size of a quarter, broken bathroom fixtures, and stains on the sheets. Now, there is one plus to the place, the water pressure is great!
Marra F.
Aufenthalt von 3 Nächten im Dezember 2023
