Mike or Amy
Partys / Events nicht erlaubt
Haustiere nicht möglich
Max. Anzahl Gäste:8 (Schlafplätze für bis zu 8 Erwachsene)
My husband and I rented this property June 29-July 7 2018. As soon as we drove up to the home and waited for house keeping to finish (we had been assured early possession but this did not happen as suggested) we were wary of what we had rented. It was obvious from the curb that the deck was not only in poor condition but in fact had collapsed (the property manager later stated the winter before). The beautiful nice lawn was anything but and hardly compared to neighboring lawns. The patio furniture was in the garage with a gas grill so horrible I wouldn't dared to have used. ( The property manager did replace this grill with a new grill within 24 hours) It was promised the owner had put a significant amount of money into renovation, The kitchen was updated with new cabinets/counter tops, appliances (no GFCI plugs in kitchen/baths/washroom) and new vanities in bathrooms although faucet in guest bedroom bath was not connected to vanity). It was stated upon rental that there would be new windows and new deck to be installed this spring (well prior to our arrival) but in contrast the windows were all rotting and literally falling apart and unable to open,detached weather striping was hanging from the windows and the top of the front door. The dishwasher leaked after the first use ( my husband pushed the seal back into place) and the washing machine leaked on many occasions. The property manager apologized for the deck which he said collapsed during the winter but that it was difficult to get repairs done in a mountain resort town. Over all, we were extremely frustrated and disappointed with this property and in no way did the description match what we found. We have stayed in at least 6 different Mountainside homes and Condos, some of the same ones multiple times over the past 20 years. This is the very first time that we have ever been so incredibly frustrated and disappointed. This was a very special trip for us since our whole family was meeting from different parts of the country and scattered throughout Mountainside. This was to be a special week of reunion and entertaining and in no way did I feel comfortable nor was it safe for young children. The VRBO description of this property certainly did not match what we found and impacted not only our week's stay. We most certainly will not be staying at this property again.
We appreciate constructive comments from our guests. We made ever effort to make these guests stay as comfortable as possible. We purchased a new stainless gas grill to replace the older one. We attempted to have the deck repaired/replaced prior to their arrival, but the contractor ran into scheduling issues. The owner had spent over $65,000 on a new kitchen and bathrooms in this unit. We knew about the deck and windows but could not get them completed prior to their arrival.
Currently there is a new larger deck with patio furniture. All the windows on the main floor have been replaced, and the upstairs windows are in and will be installed in the fall of 2019. All kitchen pots and pans and other utensils have been replaced and updated. We have many satisfied guests in this home, but many do not take the time to review. We will contact them to list their experience to offset this one bad one.
We want all out guests to have great experiences and do everything in our power to make it so. These issues with this home were out of our control, but have since been remedied.
Great location, excellent owner response
This centrally located duplex worked out great for us. Easy drive to Keystone and Breckenridge. Snow was cleared quickly and owners response time for relatively minor issues was immediate. Would have been a five-star rating but fireplace was a mess. Needs several repairs. Upon notification, owners had expert review issues and offer a bid to fix. We did not need fireplace, but it was advertised and was not available. Facility clubhouse and hot tubs were only a block away and great after a day of skiing. Washer and dryer in unit was a plus. We would definitely stay here again.
Great Location for Skiing in Summit County
We had a great time staying at this spot in Frisco. We were able to go to 3 different resorts, all within a 20 minute drive. Very simple check-in/out, house was nice and clean. We would definitely recommend this place!