6/10 – Okay
Amy S.
13. Apr. 2025
Gut: Sauberkeit, Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in und Kommunikation
Cute but a few caveats
Pros: clean, easy to park, safe locationCons: Poor communication with host, no hot water, no heat in bathroom, no coffee makerCommunication was not straight forward for this rental. I messaged thru the VRBO app with some kind of agency that was not the actual host. They directed specific questions to the host. I don't know if the host was a person or another agency. All I was given was a phone number. There was no way to have any electronic messaging or email with the host. Calling on my US phone was not ideal. When the issues with the hot water came up there was no answer so perhaps the phone number was for an agency with office hours.The apt was very cute and very clean. Parking is free but it was unclear if we needed some kind of permit. Had to call the host upon arrive to verify. We arrived after the 4pm checkin and I got one luke warm shower before dinner. Realized around 9:30pm that the heat/towel warmer in the bathroom was not working. Then realized that there was no hot water. My husband did not get a warm shower in that night. I tried contacting the host about the hot water but no answer. Next morning we got in one sort of hot shower. When you are traveling getting a good shower is a must so the hot water situation was very disappointing.
Amy S.
Aufenthalt von 1 Nacht im April 2025
