I booked this property for 12 nights while I was in town for work. Nataliya was very communicative leading up to my arrival. I was looking forward to having a cozy space and a kitchen.
Upon arrival, there were a few things that felt off; padlock with a key for the door lock, air conditioning from a wall unit and only in the main area, not the bedroom as well as a musty odor, mini fridge and small (mini bar style) sink. I purchased some cleaning supplies and sat down to do some work when two mice ran out from under the couch.
I contacted Nataliya three separate times and eventually had to work through VRBO directly. I had to book 12 nights at a local hotel at the last minute. Nataliya eventually agreed to refund 10 out of my 12 nights. She also offered to have someone come by the next day to set traps and clean, but I don't think it was my responsibility to manage the mice situation.
After paying for two nights at Nataliya's spot I received a call from VRBO letting me know that Nataliya was requesting an additional $250 because she forgot about the taxes and fees to VRBO and was 'only making $2'. They gave her the option to cancel the whole thing and pay no fees and she refused.
I will not stay here again, and if any of the things I listed above make you feel uneasy, then you shouldn't either.