2/10 – Ungenügend
Robyn B.
18. März 2024
Gut: Sauberkeit und Check-in
Verbesserungswürdig: Kommunikation und Genauigkeit des Onlineauftritts
You will regret staying here.
We are 2 fams from Can. who booked this house b/c of the pool and the hot tub. We were told hrs before we arrived that hot tub was broken and would be fixed ASAP. He sent messages over the week saying that he was locating parts but it was never fixed. It looked like it hadnt worked for ages. We asked for compensation and he said it wasnt his fault and then accused us of leaving the place in a mess and having extra people in the house. I took pix of every room and surface when we left. I asked him to check the ring doorbell for the extra guests. He said he didnt want to argue and told us we left clothes behind but wouldnt tell us what. The house is very rough- floors are ruined, the bathroom door doesn't close, the kitchen tap leaks everywhere, the backyard umbrellas are broken, the outdoor furniture is ductaped together, broken, rusted and rotting. The outdoor kitchen is falling apart. There was rat poop in the cupboards, the propane for the BBQ ran out we had to fill it (he paid for it). We had to replace batteries in the smoke alarms so theyd stop beeping. There were 5 plates, the owner said he would bring more on Mon. and didnt show up until Tues. He left us a bottle of wine but it was open and drank out of. The main bath shower has a clear window in it with no cover-no privacy. The front door is not secure. I have proof of everything. We had a good time, the house was clean but not what we expected. The pix are VERY deceiving. Owners false accusations were very upsetting.
Robyn B.
Aufenthalt von 8 Nächten im März 2024
