6/10 – Okay
Deborah W.
13. Aug. 2023
Gut: Sauberkeit, Check-in und Lage
Verbesserungswürdig: Genauigkeit des Onlineauftritts
Beautiful Location but Repairs/Upgrades needed
The outside property was beautiful & big and there was great outdoor equipment available. The beds and bedding were exceptionally good. Improvements needed in communication of what is not included - no handrails on the two sets of outside stairs leading to and from the deck. Very dangerous and I would suggest illegal. We had two small children under 3 there for the week. Also, not included is a microwave or electric kettle for basic boiling of water. The kettle we used on the stove needs to be replaced as its handle is a bit wobbly and loose. We were provided with one dishcloth and one tea towel for the week (8 people). No instructions provided on how to operate any of the appliances - dishwasher, stove, oven, washer, dryer. It was trial and error to figure out how any of them worked. Travelling into Parry Sound takes 45 minutes from the cottage, not 1/2 hour as advertised. Fridge quit working and we noticed on Wednesday morning. Marcus was very good in calling us back immediately, and did arrange for his cleaner (and my husband) to bring up a small fridge from the basement. We texted back and forth over the next two/three days to determine if fridge was ultimately working again. In the end I wasn't sure it was. No qualified repair person was ever on site.
Our children and grandchildren did enjoy their week, but we found the culmination of issues quite stressful.
Deborah W.
Aufenthalt von 7 Nächten im August 2023