6/10 – Okay
Priscila S.
16. Jan. 2023
Gut: Lage
Verbesserungswürdig: Sauberkeit, Check-in und Genauigkeit des Onlineauftritts
Not great
Didn't live up to expectations. Check in window small - 4pm-8pm. Check out is 10am which doesn’t leave you with much time -- so keep that in mind when booking. You have to go to an office to check in and the receptionist gave us the wrong code so we had to call the help line to get in. Took about 30 minutes to finally get in. Not a great spot for anyone on a wheelchair or crutches, especially in the winter with snow. It’s not fully pictured in photos but you have to take a flight of stairs to get inside the house. Cleanliness wasn’t great. Downstairs bathroom didn’t have hand soap. One of the single beds had chip crumbs under the sheets. Another single bed had a suspicious white substance on it. We weren’t given nearly enough blankets or pillows. The king bed didn’t even have a duvet cover. All it had was a single thin sheet and one small blanket that didn’t even cover the entire bed. Some of the pillow covers were stained. There was barely any hot water the entire time we stayed. we had to call maintenance in order to get help because we were only able to get freezing water. That helped but by the next day, no more hot water. Maintenance was nice. We were also given only one medium sized trash bag for the whole weekend. The cleaning fee is upsetting when so many things had been overlooked in the cabin. A pro was the location. Close to restaurants and the resorts. Wouldn’t stay here again though.
Priscila S.
Aufenthalt von 2 Nächten im Januar 2023
