Studio am Wasser am Lake Maquarie
Partys / Events nicht erlaubt
Haustiere nicht möglich
Max. Anzahl Gäste:4
100% Erstattung für Stornierungen bis zu 60 Tage vor Anreise.
Beautiful location and view of lake
Location is great, as is the spot but it was overall pretty disappointing for the price. The studio was not clean and was a bit rough. The cabin is behind a home with s very steep driveway and nowhere to park other than the road. The entry door was very hard to open and close.
Overall too expensive for the quality.
Hi Karen, Thank you for taking the time to review our property, we appreciate your feedback. Whilst i can recall speaking to you about the door as it was tricky to open, I can not recall a conversation that the Studio was not cleaned? We are open 24 hours and if reported that it was not cleaned or not cleaned to your standards we would of gotten someone out there straight away to assist you. I have noted the door and maintenance will be looking into why it is getting stuck. I apologise on behalf of the team here at Weekenda that we did not meet your standards this time around. We hope you come and stay with us again in one of our 150 properties so we can look after you. Kind regards, The team at Weekenda
Perfect for weekend getaway
If you're after a very relaxing holiday this is a perfect location and property for you. Just make sure you bring your own dishwashing liquids and hand soaps cause the bottles were empty. But other than that it was perfect. ??
Nice Long Weekend
Great location on the lakes edge. Access to the jetty for sunsets, fishing and boat access was fantastic - yes we caught fish.
The studio - access was poor, a steep driveway with no lights all the way to the studio and no car turn area at the bottom. Studio itself was tired, inside we found some drawers and cupboards dirty and hairs in the shower/ bath unit. Furniture looked okay but sit on it and that was different.
Thanks for taking the time to provide us with this feedback Tony. We agree the Studio is in a beautiful location and perfect for a relaxing getaway. Your note regard cleanliness have been forwarded ti our house-keeping team to address as this is not the Weekenda standard. I have also made note to the owner to consider more appropriator lighting down the driveway for more comfortable access. and a possible upgrade of the furniture. All in all, we are glad you enjoyed yourselves and thank you again for staying with us. Regards, the team @ Weekenda
Studio itself is nice, but be sure to take photo's upon departure of EVERYTHING! We left the place as we found it (everything cleaned, garbage taken out etc.). 4 days AFTER checkout, owners have now accused us of having a pet on site, quoting "a pet had shed fur throughout the property". WE NEVER HAD ANY PETS come with us on our stay, yet owners have took it upon themselves and taken out $200+ from my account for 'cleaning bills'. This is ridiculous, and now we have to endure avenues in order to gain our money back from something that we haven't done!! Very frustrating!! As a word of warning BEWARE TO OTHER STAYERS, to avoid the headache either take photos of every gritty detail (floors, lounge etc) as silly as it does seem, or consider other options to stay.
Well after non stop 5 star reviews, we were bound to get one that did not hit the mark. Our cleaner inspected this property upon guest exit and found dog hair. Interesting that the guest did not ring to complain ?? The guest had previously requested to take their dog but this is not a pet friendly property so was declined. The cleaner supplied pictures so we approached the guest who denied having a pet. He even got his lawyer partner to sign a stat dec to say "no dogs". So caught in the middle we took a pre-authorisation on the card of the guest while we arrived at an outcome. Within 8 hours we found that notwithstanding the pictures and cleaners report, we wanted to maintain good guest relations we unblocked the pre-auth on the card and moved on. So we are a little surprised with this review as no money was ever actually taken off the guests card during this process. I suppose we will never really know what happened ;)
Excellent place to stay
Great place to stay and have the boat at your backdoor, BBQ at the waters edge and enjoy surroundings, will visit again. Thanks
Thanks Grant and we would love to host you again,
Was a great weekend, perfect location, beautiful sunsets, perfect weather. The studio was well appointed with everything we needed. Few tacky things like the signage and posters everywhere highlighting added costs for cleaning the bbq, linen, general cleaning... All reasonable but the message could have been delivered in a nicer way. I would certainly stay here again