8/10 – Gut
tony hooper
4. Okt. 2019
Gut: Lage und Genauigkeit des Onlineauftritts
Verbesserungswürdig: Check-in und Kommunikation
Lovely apartment but poor arrival arrangements
We arrived at 11pm.. no lights on - no email to explain how we were to find the property. The address was not one that any of the taxi drivers we consulted knew..so my driver rang the agent. House in darkness - and had to ring up again to find how to get in.,. keybox entry system. Be good to have known this and the code to open the box !! The flat was clean and tidy but no towels left out and we had to look through cupboards to find the various items we n eeded.
Flat itself was good.. spacious and well equipped..apart from a number of defunct light bulbs ( we had to ring agent to send electrician to deal with this.)...Garden and pool were outstanding and made up for the lack of a view. Position excellent.. 300 m from the sea.
Agent never appeared while we were there .,.even though he phoned to say he would come to get our passport details which -apparently- is a requirement for hoteliers and rentals.
The last day he arranged to meet us to check out.and collect the fee for a late checkout ( 200 Turkish Lira).. but 5 mins before taxi arrived..another text telling us that he couldnt make it. so we had to leave the fee in the flat and re set key box. ...
To summarise.. would recommend flat.. but dont expect much in the way of communication from the agent. TO find it.. ask your taxi to take you to Carrefour supermarket,, and phone the agent from there .. its only a short distance from there..
