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- Kalender zuletzt aktualisiert:
- 18. Dez. 2018
Wellness / Erholung
Keine Erstattung für stornierte Buchungen.
Fantastic location, villa is huge, pool and balconies superb. Only downside was that the villa was grubby, could do with a deep clean
I am sorry to hear you are dissatisfy with the cleaning. I shall forward your note to my villa manager whom will look into this matter seriously for past guests has praised him for the villa high quality maintenance and will find out what had happened in your case.
Thank you for your feedback
Villa Kasparin is located in a beautiful position overlooking the sea and it’s amazing waking to the sound of the sea. I feel it needs a review of kitchen equipment as it wasn’t so easy to cater for my large family with the limited pots and pans provided and whilst it’s located just 10 mins from the strip a villa holiday for us is fine dining overlooking the sea from your villa. Cleanliness also needs a review, the floors weren’t clean and there is an ant problem. No cleaning fluids are left at the villa, which would be a huge benefit for guests and the owner as it would mean things could be kept on top of easier.. we were only there for a week so didn’t really want to have to go out to purchase floor cleaner and surface cleaner, having it there would have made a difference. Check out the VIP boat trip and recommended restaurants (details in the villa) both great experiences. Swimming in the sea by the villa is also a must and if your lucky the turtles will come in. Access to the sea isn’t easy from the villa and other villas have ladders to help you down.. just a thought for an improvement for the owners. Location into Coral Bay is great but it was a struggle for my elderly father as it’s a bit steep. Overall we loved our trip to Coral Bay and hope our comments are seen as constructive and helpful to the owner and future guests.
I can't accept guests claim that floor weren't clean for all my past guests praised my villa manager for their high level of maintenance.
Also I am very crossed with this guests for it is clearly state this is non smoking villa but guests are welcome to smoke outside the villa and I have provided astray for guests to use. But guests party left used cigarette butt in lower ground floor bedroom floor and at least 3 dozen of used cigarette butt outside pump room floor.
Next the guests left opened crisps in bedroom dining room when my villa manager do the check out cleaning hence they atract ant from outside the house which my villa manager informed them when they contact him of the ant issue.
Besides above they virtually ripped off my back gate from the ground on the last day of their stay and do not inform my villa manager whom has no time to fix it for next check in guests. Plus it is the FIRST TIME guests remove my expensive luxury bath sheet from the villa. To make matter worst I bought it from House of Fraser which I can't replace the same made anymore.
They complaint lack of kitchen spray we do provide but sometimes guests used all. Anyway this guests doesn't even clean the dishes they put back dirty mugs plates and Saucepan back to cupboard. Also they left 1 week rubbish underneath kitchen sink cupboard.
I wish I can attached photos of the damages guests made.Won't welcome such disrespectful guests.
All the family had a great holiday celebrating my son’s 30th birthday. Villa had great views of the sea (which is accessible but difficult to get into with the rocks) but lovely to wake up to. Bars and restaurants only a short walk away but need to climb stairs or walk up steep slope to get to the road which wasn’t a problem for us. Unfortunately the pool was very warm and the chlorine level seemed very high. My son did get an eye infection on the last day. The pool light didn’t work but Paul the villa manager informed us when he first visited on our third day that it needed a transformer. This was not fixed during our stay. The tiles around the pool were lethal when wet. The fridge was a little small for 7 adults and perhaps during the refurb which I understand is at the end of this year (and needed) they could provide a larger or additional drinks fridge. Due to recent burglaries (2 in four months, now 3) some doors were bolted down and the back doors to the pool from the lounge area were sealed shut. All windows had dead locks except the kitchen (which is easily reached from the side of the villa). Sadly on our last night between 8.30 and midnight we were burgled and jewellery cash and aftershave were taken. The Police came and advised us this was their third visit to the same villa with no sign of forced entry on each occasion. They issued us with a report for insurance purposes. Sunglasses, iPad, Bose speaker and GoPro cameras as well as all passports were left. My daughter had a skin rash (possibly from sun or pool) and was unable to wear her necklace that night and her fingers had swollen so left three rings off. Only the most expensive was taken. This did not ruin our holiday but did ruin our last night as we had very little sleep and then had to vacate by 10am for villa clean. We then went to a hotel at the top of the road with a spa and stayed for the day for a small charge as we had an evening flight. We feel that people booking should be made aware of the potential for burglary when booking and not just some instructions on a note stuck to the fridge. The villa owner has informed me that they are looking into CCTV which we feel is a must. Also there is an alarm fitted on the wall in the lounge but this was not plugged in and we were not advised about using it. Perhaps this should be activated too. A gate should also be fitted to prevent access down the side of the villa to the rear. Such a shame as the owner is very friendly
I am very sorry of client being broken into. The police attended the villa but can't find any sign of break in as mentioned I have now installed and employed local security company which will provide 24/7 monitoring and response hope the break in issue should be resolved.
The pool temperature if high is due to the average outdoor temperature is high 30. Also my villa manager didn't advised me that the pool light is not working for I have just paid for replacement few months ago.
I shall ask my villa manager to monitor the clorin level for no guests has reported any problem to him. Shame you didn't inform him during your stay of the problem for he visits the villa 3 times a week and not once he has been told of the problem.
Amazing Girls Holiday - Beautiful Location & Great Bars and Restaurants Close by.
Girls holiday to celebrate all turning 30 this year, there were 6 of us. The Villa is clean, very spacious with a stunning view and all necessities you need. It is peaceful and quiet but a short walk away from lots of great restaurants such as the tepenyaki and the Greek night at Coral King! There are also cocktail bars with music we had a funny night at Dionysos Cafe Lounge & Cocktail Bar who had R&B singers. The pool was perfect size, the sun shines on it all day! We did get broken into on the first night with no sign of forced entry and all windows and doors securely locked but luckily we had minimal cash (£20) in the Villa due to being pre told by the owner not to take any. A perfume in the box and jewellery was also taken, we called the police and they came round within half an hour and gave us a police report to claim on insurance. We had a mixture of Revolut and Monzo cards between us which worked everywhere we went in Coral Bay. The next day the villa manager Paul who was very helpful during our stay came and fitted extra security bolts to every door and window and the Villa felt secure. There is a huge supermarket less than 5 minutes drive away we got cars which were useful for lunches out, Sea You bar highly recommended! Also amazing Gelato on the Main Street. Thanks for a great stay Coral Bay!
I am glad you have enjoyed your stay and hope you will visit us again in near future.
Lovely villa! Great location!
Lovely villa! Great seafront location!
5 min walk to strip & small beach with bar!
All towels etc laid out nicely.
Water pressure a bit low in showers and villa a bit tired but then it is a rental!
Overall really nice!
Thank you for sharing your experience. The water pressure is the biggest problem in Coral Bay we have installed 3 bar pump on the roof and still the water pressure is no where near UK standard. The villa is repaint inside out every 2 years and the next cycle is end of this year.
Hope you will visit us again in near future
Mycket trevlig villa
Vi satsade på Villa Kasparin då vi för första gången testade att boka ett hus på vår semester, vi blev inte besvikna. En mycket trevlig villa med bra standard, som ligger underbart vid havet.
Lite plus och minus:
+ Standarden i huset
+ Lugnt område
+ Nära till huvudgatan och en större mataffär där de hade hemkörning om man köpte för runt 50 euro.
+ Paul (house manager) var till stor hjälp när man behövde hjälp.
- Svårt att ta sig ner från villan till havet, en ca 1,5m hög mur man måste hoppa ner ifrån.
Vi är inte främmande för att boka villan igen! :O)
Thank you for your feedback.
I hope you will visit us again in near future.
Verbindliche Steuern & Gebühren
HEATED POOL SUPPLEMENT: GBP£68.00 per day - only accept min 3 days booking with payment in advance.