Wellness / Erholung
Services innerhalb der Anlage
100% Erstattung für Stornierungen bis zu 30 Tage vor Anreise. 50% Erstattung für Stornierungen bis zu 14 Tage vor Anreise.
The bad side
Got to hotel and had to call to get code to get in room.Was supposed to be emailed to me.Place was being redone and workers were all over with lots of noise.Back of room at balcony on outside wasn't finished.Wanted to use jacuzzi on second night only to find no hot water.Person at desk suggested everyone used it up,Really.?Car door got scraped.Parking spaces way to tight.Just got the car.Thanks for the headaches!Poll is very small,Sand on "beach" was "flooding". Obviously won't stay there ever again.
Hello Craig, your check in instruction do not get sent through an email. You have full access to all of the information through your homeaway app that was instructed for you to download to have access to your check in information. Unfortunately remodeling went on longer than expected but is now finished which will take care of the noise, parking spaces, hot water and the beach has been fixed as they have leveled out the beach and put down new sand. I apologize for the inconvenience but these problems will not be an issue for future travelers.
That bathtub though...
Spent the whole night dancing at a wedding and that run was exactly what I needed. And the sunrise was in perfect view in the morning. Thank you!
Had to be moved
Our stay was excellent at the Cherry Tree Inn as this property was under construction.
Switched location- unable to review this property
We were unable to stay at the condo we reserved. We were informed the day of our trip that we would not be able to stay at this condo because the electric and water were shut off, due to work on the building. Briana, the booking manager was quickly able to book us a hotel, just down the road and requested a bay view with a jacuzzi tub in the room. When we arrived to the hotel there was not a jacuzzi tub in the room as stated. We contacted Briana and she was able to get us a one night in a different room with a jacuzzi tub and one night without as the hotel was booked for the weekend. The hotel did have a community pool/hot tub, however we did not use these amenities as this was not on our weekend plans. Overall, we were very happy with the customer service provided so that we could have an enjoyable stay in TC.
I am so happy that you were still able to enjoy your vacation! Thank you being so understanding and allowing me to do everything i could to make you as happy as i could! I hope that you are able to actually stay in one of my rooms at another time!
Great location. Condo has been updated and was very clean. Staff in office friendly and helpful. Would stay here again.
Beautiful, Clean, Charming Room
I would definitely recommend this place and will book again if I visit TC again! The host was amazing to work with, very responsive. The room is beautiful and modern.
In Traverse City gelegen gibt es keinen besseren Ort zum Entspannen und Erholen zu jeder Jahreszeit. Unsere geräumigen Zimmer verfügen über Unterkünfte mit Zwei-Personen-Whirlpools von JACUZZI®, einem eigenen Balkon oder einer Terrasse und einem atemberaubenden Panoramablick auf den Strand und die East Grand Traverse Bay. Pointes North ist ein Resort in Traverse City, in dem Sie mit Ihrer Familie oder einem besonderen Menschen für einen ruhigen Kurzurlaub entspannen können. Genießen Sie alle Sehenswürdigkeiten, Festivals und Restaurants, die die Gegend zu bieten hat.