Our stay at Lucaya was as enjoyable and we were completely satisfied. The townhouse was extremely clean and comfortable and the rooms were nicely decorated. We would definitely stay there again. However, in an effort to improve (I would rate this a 4.5 star if possible), there were some minor items that I believe would make this townhouse a 5 star: 1) the shower curtain in the main upstairs suite could be one that actually fits the shower (too small); 2) the TV remotes could actually have batteries in all of them; 3) one of the TVs didn't have a power cord (had to move from an unused bedroom); 4) when I arrived early in the morning (due to our flight being delayed 8 hours), I arrived at the townhouse to, what I believed, was people talking; come to find out that one of the TVs was left on in the townhouse! Scared the crap out of me; 5) It would be nice to have an extra set of everything (toilet paper, paper towel, dish soap, etc.); I know they are kindly supplying enough to allow people to get to the store but I just feel that would be one's stay that much better. Another comment that I would like to make is that this townhouse is NOT on the road or driveway, it is in the inside of the complex; this made it difficult to find (especially early in the morning) and was not an easy task to bring groceries/luggage in from the car; not a huge deal but may be a factor for some (good thing was that we didn't hear/see cars driving by all night). Another comment is that there were some spots on the furniture and beds that, if removed, would make it that much better; but again, not a huge issue. Overall, our family was overly satisfied with our stay at this Townhouse, the grounds were well kept, the gated community was great, our location couldn't be better (close to shopping and only about 15 minutes from Disney). If we ever stay near Kissimmee/Orlando again, our family would definitely stay here again. The ground's playground could use some additions/upgrades, our boys weren't exactly thrilled with the playground; but, we didn't stay there for the playground. Again, we would definitely stay there again if in area; it was clean and relaxing.