2 Schlafzimmer, 2 Bäder, 4 Personen
Rentals Your Way
- Englisch, Spanisch
Ocean Front Penthouse Xaman Ha
We stayed in this condo from January 14th for 7 days. The condo was cleaned and all necessary equipment available. The view of the ocean from the balcony is fantastic. Housekeeping was good and efficient. The beach is very nice and the location from Playa Del Carmen (5 minutes walk) is very convenient. It's a quiet place, not for someone looking for a party place .
Thank you such much for your feedback, we really appreciate your comments!! We are very happy to hear you enjoyed Xaman HA 7208, it is a very nice unit, great for families, great view and the complex is amazing
Please contact us for a future reservation s we are always happy to offer return customer discounts
Beach view Condo
The view of the ocean and beach was great. The white ceramic tile was very depressing. The lighting was daylight and very sterile like an office environment. The bed was old and very cheap and uncomfortable with very cheap sheets, pillows and bed spread. There is not an elevator so it is good if you have a fitbit.
I'm sorry you felt this way regarding the unit. The condo is as shown in the pictures, that you were able to see before booking, this was a last minute reservation. We have passed your comments to the Property Manager and Owner.
We would not recommend this complex to people with disabilities as you mention it does not have elevator.
Have a great day!
My family (husband, daughter and granddaughter) and I stayed in Xaman-Ha condo (3rd floor) for the week of Jan 2-9, 2016. The condo is comfortable, large enough for us all to spread out. The view from the deck is beautiful. We had all the necessary equipment and dishes to eat in a couple of nights. The housekeeping staff was very good and friendly.
Hello Carol, Thank you so much for your feedback!! Reviews are very important to us as they help us have more potencial guests and improve our service. Please do not hesitate to contact us for future booking as we always have a return customer discount !!
Great place and location
Good condo, as advertised. Very satisfied. Great view. Nice pool and beach. Staff was very helpful. Great location. Everything worked well except the internet, though I'm guessing that's not a fault of the condo.
Only two minor complaints: the color temperature of the light bulbs is too cool - gives an office vibe. Instructions for finding the gated entrance to the overall complex (which includes more than just the Xaman Ha condos) would be helpful.
Thank you so much for your feedback!! Reviews are very important to us as they help us have more potencial guests and improve our service. Please do not hesitate to contact us for future booking as we always have a return customer discount !!
No one ever responded to my problems.
We had break ins on 2 different occasions and they stole approximately $250 in cash. The safe was closed when I arrived, but I've never had problems the other times we've stayed at Xaman Ha. The maids did not provide cleans towels or washcloths half the time, only hung them up. The washcloths had yellow stains. The neighbors smoked the entire 2 weeks and was unbearable because the smoke came into the condo. The beds in the guest room were very uncomfortable and the air makes a loud clicking noise.
We appreciate all feedback. We are sorry for the issues during your stay. We have not had any issues with theft in any of our over 90 properties. I am sorry that this has happened to you. The maids do not have access to the safes. Only trusted supervisors. Many times in Mexico people think they lock the safe and have their money in it however, at times and with pesos, it is easy to spend more then one realizes. As far as the towels our policy is we give a sufficient amount for the week. Upon request we will bring more clean ones. We are trying to do our part in saving the beautiful beaches in Mexico and ask that towels be used more than once. We do not have any towels with stains. I hope your next stay in Xaman Ha goes better.
Thank You. RYW
Great Unique Place, Perfect Location
I was very satisfied with the condition of the vacation rental.
I was very happy with the location.
The vacation rental was spotless.
The property manager was very helpful.
Overall, I recommend this vacation rental.
Views terrific, complex unique, perfect location, people very nice, privacy good, unit remodeled with all current amenities, sunsets unforgettable, best beach value in Playa del Carmen. Everything together created a wonderful vacation with great memories.