2/10 – Ungenügend
Tamsin P.
4. Apr. 2018
One of the worst apartments ive stayed in
We arrived Sunday to a lovely food hamper. This is when the positive aspects of the apartment stop. As we were shown around we told the previous guests had damaged several things in the apartment. The owner did not show any indication that any of it would be fixed during our stay just told which things were broken.
The stairs were broken, they had been temporarily fixed with selotape. We kindly given more selotape just in case we needed it!
The gas hob buttons were damaged but we were told it would be ok we just had to be careful.
The drawer for cutlery was broke so be careful not to pull all the way out in case it "will brake your toe"
Lastly the flooring was lifting outside the bathroom so duck taped back down so we didn't trip.
As we tried to cook supper that evening we soon realised that that the gas hob buttons were not just a bit broken but once turned on we could not turn off! With two small babies with us this was particularly worrying. We eventually figured out how to turn off at the mains gas supply. On Monday morning we could not have hot showers as there was no hot water coming out of the shower. Fortunately the owner was prompt in her responses and both of these problems were fixed by Monday night. As our children were asleep by the time we found out the shower was fixed our first showers were Tuesday morning!! We were also advised by the Gas engineer who 'fixed' the hob that we must turn off the mains gas every night before we went to bed because the system was so unsafe.
My daughter who was sleeping in just a nappy was also covered in bites for the first few nights, we informed the owner and were told no one else has complained and was just incredibly defensive. We all slept fully clothed for the rest of the trip. The bites stopped so we do not know what caused them but the owners concern for my daughter was non existent and her defensive attitude was insulting and rude.
By Friday afternoon the problems started again, the shower which was directly above the porch started leaking through the light fittings over the light bulb. This is obviously very dangerous so we were unable to shower again before we checked out as the owners were unable to send someone to fix this.
We have been offered no compensation for the lack of shower for half of our stay and the unsafe conditions we were expected just to put up with.
Tamsin P.
Aufenthalt von 7 Nächten im März 2018
