Hütte, 2 Schlafzimmer, 1 Badezimmer, Schlafmöglichkeiten für 4
- Englisch, Französisch, Deutsch, Spanisch, Portugiesisch, Italienisch
We loved the location, kitchen and porch! Would recommend changing the mattresses to something a bit more comfy and not using the bed frame in the second room as the headboard and footboard make it hard for a tall person to sleep there. Would definitely recommend though that was minor.
True Rustic Cabin
The charm of this cabin would come through a lot better if a "number of simple maintenance " things were taken care of.
Sticking doors that were not easy to open or close. Thae back door from kitchen was so hard to open that the door knob was coming off the door.
The wrong coffee carafe didn't allow you to make automatically brewed coffee in the morning. Milita coffee carafe with Mr. Coffee maker.
The refrigerator & freezer bins were not clean.
Missing a light bulb in the bathroom.
Outside backyard & along the side yard with steps coming up to cabin nice porch was consumed with tall grass and weeds you literally didn't want to walk through!
I don't know if it is the owners responsibility or the management company who should take care of these issues.
We are sorry that you experienced a couple of issues during your stay. We have notified the manager. We always hope that our guests will reach out to our Guest Services team when there are concerns. They can dispatch our local manager immediately to help. We hope we can host you again in the future.
We had used this place previously and enjoyed the stay! This time was much different. The heater was disconnected and we were left with no firewood. The house had various space heaters but when used they would short the breaker. We had to reset the breaker after having to locate it in the pitch black with waist deep snow. The sink and plumbing was significantly clogged- you had to plunge the toilet after every use. I reached out to the management company asking for some help and other than the promise of firewood, which never came, we were on our own. The water pressure in the shower was poor- and day 2 I had to call to ask if we could move elsewhere or get some sort of compensation and never got a return phone call. I'd like to be reimbursed for the time spent plunging toilets and resetting breakers just to make the stay tolerable. Sincerely disappointed that management never returned my call. We spent over $80 on firewood that they said they would compensate us for. Oh and the door wouldn't lock. So we were forced to leave the front door open when we left. No response as of yet. Look elsewhere unless they fix these issues. It's a cute place with lots of great attributes but the plumbing issues made it intolerable. Hoping to hear back from someone in management soon to make things right.
We apologize for the bumps you encountered during your stay here. We ordered wood quite some time ago, but due to the persistent storms, it still has not made it. We will have a new furnace and water in the unit prior to future guest arrivals. We inspected the toilet and door locks and did not encounter any issues with either. Thank you!