3/5 – Okay
Dawnb W.
11. Feb. 2024
Gut: Lage
Very Disappointed
We have rented a total of six homes in Playacar Phase One, since 2019 and Casa Price comes in last.
There were only two of us and when we arrived it was pitch black out. Not one light on anywhere. We used our phone flashlight to open the lockbox and stumbled around to try and find lights.
After looking around the house, we realized the Kitchen was on the second floor. and the only access to the pool was going downstairs and out the main door.
Once the host receives full payment, you will receive a brochure.
The brochure contains all the rules, wifi ect.. and a list of what Rosa can make, but no ingredients/shopping list.
We did not want to spend time grocery shopping. and we don't eat breakfast. We are clean people, so we did not use Rosa and asked for our privacy.
This saved us the "strongly suggested" tip of 15 percent of the total rental cost. This is not the reason we didn't use her, we just discussed it after.
BIG ONE, We only had hot water one day. The lack of attention to resolve this was unacceptable. The host should have made calls on our behalf and kept us updated. I was on vacation. If I wanted to take care of a hot water problem or go grocery shopping, I would have stayed home.
The Casa needs some attention and updating. You can only defer things for so long. It is at the very end of Phase One, a long walk to the gate. This is why we rated this property last.
Dawnb W.
Aufenthalt von 6 Nächten im Februar 2024