Excellent Condo; mediocre bar
Bewertung wurde gespeichert: 12. Dezember 2012
Reisezeitraum: November 2012
The condo was exceptional. Tastefully decorated with local art; beautiful expansive kitchen thoroughly updated. Ceiling fans keep the condo cool. Televisions and wi-fi if you want to remain in-touch. The main pool was exceptional and massive. The front desk staff were always helpful. The condo was kept immaculately clean with daily service. The concierge was quite helpful.
There were supposed to be kayaks; we were told they were damaged and replacements not received yet. If kayaking matters, it would be worth checking before you go.
This condo has exceptional view of the ocean, but you can not see the sunrise from the deck. Its a very short walk to the beach and dock to see the gorgeous hues.
This condo is walkable to town. But its a hike. We rented a golf cart one day. Took taxi's to town for a special dinner. Taxi ride costs seem to depend on weather. It was more expensive in rain than it was on a nice day at the beginning of the trip. You would be well served to rent a cart if you plan on going to town more than a time or two. Water taxi's come every 2 hours.
Amigo del mar, the best dive shop I've ever used, picks up at the dock.
The bar is mediocre. During our trip no one came around to our beach chairs to offer drinks. The wait staff for breakfast was not pleasant on either day we ate there. The food was fine, but just fine. The single beverage we had from the bar was ok, but the person making it was irritated at a customer who had called so was not very friendly. We didn't go back. The bar could make more money if they would be pleasant to the guests and make an effort.
Except for the bar, this is an exceptional location and we will return over and over again. Highly recommend.
Abenteuer & Erlebnis,
Urlauber ohne Auto,
Thank you so much for your review and for your kind words about our condo. We're so happy to hear you had a wonderful time and loved our "island home" as much as we do.
Happy as we are to hear you enjoyed the condo, we were saddened to read of your experience at the poolside bar. We fully understand, respect and appreciate your honest feedback. That is what we strive for. Since we have no control over that aspect of the resort, we passed your comments on to both Grand Caribe management and the couple who operate the bar. They both have offered sincere apologies and they have assured us that they are taking immediate action to make sure this does not happen in the future.
Again, we're so thrilled you are planning a return and you are welcomed as our guest at any time. As our way of saying "Thank You" ....there's a Gift Certificate waiting for you for free drinks at the poolside bar! This time, it is our goal to win your TOTAL appreciation!!
Thank you again,
Rob and Nancy
Bewertung als hilfreich befunden: 4/4
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